Título : Justicia procedimental, confianza y legitimidad en la policía: Entendiendo el buen trabajo policial |
Autor : Anrango Narváez, David Estuardo |
Tutor: Medina Sarmiento, José Eugenio |
Editor : Universidad Miguel Hernández de Elche |
Departamento: Departamentos de la UMH::Ciencia Jurídica |
Fecha de publicación: 2023-09 |
URI : https://hdl.handle.net/11000/31515 |
Resumen :
Esta tesis doctoral aborda un asunto fundamental del buen trabajo policial. La imperiosa necesidad de conocer qué contribuye a que los ciudadanos confíen en la policía, le otorguen legitimidad y quieran cooperar con sus agentes. A diferencia del modelo de vigilancia tradicional, que mide su efectiv... Ver más
This doctoral thesis addresses a fundamental issue of good policing. The imperative need to know what makes citizens trust the police, giving them legitimacy and wanting to cooperate with their agents. Unlike the traditional policing, which measures its effectiveness by accounting for particular forms of crime defined by the police institution itself, this doctoral research suggests and empirically supports an innovative policing approach, which bases its success mainly on the quality of the security service provided to the citizens.
The central thesis of this quality-of-service approach suggests that fair police intervention with citizens inspires trust and promotes legitimacy. In turn, these perceptions incentivize a personal willingness to cooperate with the police. To examine and advance the understanding of these key relationships of good policing, one relies on the development of three unpublished studies in the Ecuadorian and Latin American police field. The first focuses on predictors of public trust in the Ecuadorian police. This study reveals that this corresponds to the opinions on police effectiveness, and mainly on the assessments about the moral suitability that its agents demonstrate in face-to-face contacts with the public. The second study demonstrates and confirms that procedural justice policing is a key factor in shaping public perceptions of legitimacy, and that being seen as a legitimate police authority has a positive impact on citizens' intentions to help the police. In addition, it highlights that procedurally fair intervention as a mechanism for optimizing deterrence is capable of improving the perceived certainty of punishment. However, it doesn´t mean that people prefer to accede to the designs of the police because they are afraid of the consequences of disobedience. Finally, the third study suggests that organizational injustice represented in police supervisors' abuse of power in rewarding job performance, enforcing organizational policies, and treating subordinate personnel influence the counterproductive behavior of officers. The findings of this qualitative study implicitly suggest that the negative relationship between experienced organizational injustice and predisposition to police misconduct and the code of silence undermines the value that police feel in providing good quality service to the public.
Overall, the results of this doctoral thesis provide empirical reasons to believe that a good police department need to improve their relationship with citizens and that this institution has the capacity to do so by institutionalizing the process-based policing. Acting in a fair, respectful, and transparent manner without violating the higher values of the population produces trust and legitimacy and makes the citizens with whom the police interact willing to help them deal with crime.
In short, this thesis argues that the good policing in the eyes of the public focuses not only on dealing with crime, but most importantly on achieving deference and voluntary cooperation of the public, and that such behaviors are particularly sensitive to legitimacy and, therefore, procedural fairness.
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Notas: Programa de Doctorado en Criminología |
Palabras clave/Materias: Bienestar social Ciencias Jurídicas y derecho Sociología |
Área de conocimiento : CDU: Ciencias sociales: Derecho: Derecho penal. Delitos |
Tipo de documento : info:eu-repo/semantics/doctoralThesis |
Derechos de acceso: info:eu-repo/semantics/openAccess Attribution-NonCommercial-NoDerivatives 4.0 Internacional |
Aparece en las colecciones: Tesis doctorales - Ciencias Sociales y Jurídicas
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